私隱政策及個人資料收集聲明
Privacy Policy and Personal Data Collection Statement

私隱政策聲明

本聲明事前毋須另行通知即可不時修訂,閣下應定期查閱最新版本。日光僱傭中心 (下稱”本公司”) 承諾遵守《個人資料(私隱)條例》(下稱 “條例”) 的責任及要求,屬下員工亦必須對本公司所收集及/或儲存及/或使用的所有個人資料保密,並致力妥善保存和遵照條例規定的責任及要求。

收集個人資料目的及方式
• 簽署或辦理有關聘請外籍家庭傭工之所需及/或相關文件;
• 簽署本公司傭工合約、申請人資料表及僱傭合約時;
• 終止合約時;
• 簽收合約時;
• 聯絡本公司作出查詢或投訴時;
• 使用本公司之僱傭中介服務時;
• 使用或瀏覽本公司網站時;
• 透過本公司參加各項推廣等活動時;
• 為協助培訓員工、改善服務質素及查詢事宜,閣下與我們顧客服務部職員的談話內容可能會被錄音;

個人資料種類

本公司收集的個人資料包括(但不限於)下列各項:
• 閣下的中英文姓名
• 辦理聘請外籍家庭傭工申請時的所需文件或個人資料時,入境事務處及/或領事館要求的資料
• 核實閣下身份所須的資料,包括身份證明文件副本、號碼
• 閣下及家庭成員的中英文姓名、身份證號碼及出生日期
• 閣下的關係證明副本
• 聯絡電話/電郵地址等資料
• 閣下的住址證明,包括住址證明及/或租約副本
• 閣下的入息/資產證明,包括入息證明、銀行月結單或存摺、存款證、銀行或財務戶口資料等副本
• 閣下致電本公司熱線及電話面試的筆錄或錄音
• 閣下發給本公司的電郵或信件

個人資料的保留

個人資料會保存至達到與收集上述資料之原來目的,或直接有關之目的為止;除非上述個人資料可根據任何適用法規或合約規定須予以保存;及根據上述準則及本公司的內部程序,個人資料在特定的儲存期限後便會在本公司的電子、人手及其他儲存系統中被清洗。

個人資料的保安

本公司認為有合理需要與閣下聯絡為閣下提供服務或因其他工作關係有合理需要的僱員才可得悉閣下的個人資料。本公司有一套保安措施附合保護個人資料的規定,以保障閣下的個人資料。

個人資料的使用

• 本公司可以為包括(但不限於)以下各項之目的,使用和分析閣下之資料:
• 辦理聘請外籍家庭傭工申請時所需文件或個人資料,包括入境處/及領事館要求的額外文件
• 核實閣下身份
• 處理閣下的查詢,為閣下提供關於所查詢服務的進度/最新資訊
• 向閣下提供服務及處理閣下已經使用的服務
• 在閣下提出服務的查詢時為閣下提供協助,包括調查和解決影響服務質素的問題
• 向閣下發出關於使用本公司服務的帳單
• 回應閣下關於本公司服務的查詢或投訴
• 備存記錄以作參考
• 本公司的任何服務之推廣和宣傳
• 協助本公司預防發生欺詐或罪案
• 在有需要時聯絡閣下
• 法例要求或准許之披露的事項

個人資料的披露和共用

本公司將會為持有的一切個人資料保密,但可能會向以下各方披露關於閣下的資料:
• 執法機構、政府部門、監管部門、法院或法律要求的其他機構
• 海外供應商
• 銀行或信用卡公司
• 專業顧問(包括律師和核數師)

網上收集個人資料

本公司致力保護由閣下提供之資料,唯基於互聯網的特性,本公司未能作出十足的保證。
本公司部份網站或會向廣告商披露不能識別個人身份的網站訪客綜合統計數據,部份網站亦會收集關於瀏覽訪客的綜合資料,例如到訪次數等統計數字。這類資料可能包括但不限於瀏覽器類型及版本、操作系統、 IP 地址及/或域名。
除另行說明,否則閣下瀏覽本網站時本公司只會收集閣下到訪的記錄,而不會收集閣下任何個人資料。本公司網站任何部份所設的 Cookies (如有者) 不會用於收集個人資料。 Cookies 是可保存於網頁使用者電腦內的小型電腦檔案,功用是獲取配置資料及分析網頁使用者的瀏覽習慣。使用者儲存 Cookies 後,再次瀏覽網站便不必重新註冊。網站常會用 Cookies 追蹤使用者喜好的網站主題,閣下可修改相關的互聯網選項或電腦系統的瀏覽喜好設定,拒絕儲存 Cookies ,然而閣下可能因此無法使用或啟動本網站提供的某些功能。本公司網站可能會攔截不接受 Cookies 的使用者。
為了向瀏覽者提供更多資訊及服務,本公司會與其它網站(“第三者”)連結,這些第三者會於瀏覽者使用其服務時收集瀏覽者之個人資料 (如閣下之姓名、電話、電郵地址),他們於收集個人資料時會遵守其《私隱政策》,本公司之私隱政策並不約束這些第三者。本公司網站可能會攔截不接受 Cookies 的使用者。

未成年人士使用網站事宜

本公司網站僅供一般讀者使用,並未計劃或意圖獲取年齡在18歲以下的未成年人士的資料。為尊重未成年人士的隱私權,年齡在18歲以下的未成年人士不應在本公司網站上提供任何資料。本公司要求兒童在上網時應由父母進行監督。

會員登記

如閣下登記成為本公司網站會員,意指當閣下填妥並確認本網站之會員登記表格,即表明閣下已詳細閱讀及瞭解此私隱政策聲明,並同意此私隱政策聲明中所闡述的資訊收集及使用方法。本公司將於閣下登記成為網站會員後,保留閣下之資料。若閣下會員身份終止或會員登記過期或會員計劃終止,閣下的個人資料在特定的儲存期限後便會在本公司的電子、人手及其他儲存系統中被清洗。閣下向本公司提供能核證其個人身分的資料後,可能不時收到本公司的電話、電子郵件及或直銷郵件,內含推廣產品或服務等資料。若閣下不想收取此等資料,請電郵至 info@brightlightemployment.com.hk 日光僱傭中心收。

查閱及更正個人資料

根據條例,除當中闡明的例外情況之外,各顧客有權作出以下事項:
• 查核本公司是否持有關於自己的個人資料,並且取得該等資料的副本
• 要求本公司更正關於自己的不準確個人資料
• 確知本公司關於個人資料的政策和常規,並且獲告知本公司持有的個人資料性質
根據條例之規定,本公司有權為受理資料查核要求而收取合理費用
關於要求查核個人資料、更正個人資料或關於本公司持有資料性質查詢,應以書面方式提出,並郵寄信件至:
香港荃灣青山道264-298號南豐中心1129室

查詢

如閣下對本聲明有任何查詢,歡迎與本公司聯絡,地址如下:
日光僱傭中心
香港荃灣青山道264-298號南豐中心1129室

 

Personal Information Collection Statement

This Statement is made by Bright Light Employment Agency (hereinafter referred to as “BLEA”), in accordance with the Personal Data (Privacy) Ordinance. This statement can be revised from time to time without prior notice. You should check the latest version regularly. This Statement intends to notify you the purpose of collecting your personal information, to whom the personal information will be transferred, to whom data access requests are to be addressed. BLEA will keep your personal information confidential. Only authorized staff members of BLEA and local or overseas partner agencies of BLEA will have access on a “need-to-know” basis to and handle your personal information.

Purpose of Collection

  • For submission of the required information to relevant authorities for the for the processing of the domestic helper application
  • Signing Service agreement and domestic helper application form
  • Termination of employment contract
  • Signing employment contract
  • Contacting us for enquiry or complaint
  • Using our employment intermediary service
  • Using or visiting our website
  • Participating in marketing and promotion activities
  • Calls between you and our Customer Service may be recorded for the purposes of staff training, improvement of service quality and clarification of contractual issues.

Types of Personal Data

The Personal Data we collect includes but not limited to the following:

  • Your Chinese and English name
  • The personal information or documents required by the Immigration department and/or the Consulates for the processing of the domestic helper application
  • Information for the verification of your identity, including identification documents copies and numbers
  • The Chinese and English name, HKID number, Year of Birth of your household members
  • Financial proof related documents
  • Telephone number, email address etc
  • Correspondence or billing address
  • Addresses of other properties owned by you
  • Audio and written records of your calls to us
  • Your e-mail or letters sent to us

Retention of Personal Data

  • Personal data will only be retained for as long as is necessary to fulfil the original or directly related purpose for which it was collected, unless the personal data is also retained to satisfy any applicable statutory or contractual obligations; and
  • Personal data are purged from the Company’s electronic, manual, and other filing systems after a specific storage period based on the above criteria and the Company’s internal procedures.

Security of Personal Data

All your personal data will be restricted for access by our staff who need to contact you or provide service to you or in reasonable need.

Our electronic security system is designed on the account of the Ordinance’s requirements and your personal information will be maintained securely in our system.

Use of Personal Data

We may use and analyze your data for the following purposes including but not limited to:

  • Handling the application of domestic helpers
  • Verifying your identity
  • Handling your enquiries and keeping you updated with the progress of your enquiries / information
  • Providing services to you and following up the services you have used
  • Providing assistance regarding your enquiries, including investigating and resolving problems arising from service quality and handling any enquiries concerning your bills and payments
  • Sending you the bills relating to the services provided by us
  • Responding to your enquiries or complaints in relation to our services
  • Keeping record for reference
  • Marketing and promoting of any of our services
  • Assisting us to prevent fraud and crime
  • Contacting you whenever necessary
  • Disclosure as permitted or required by law

Disclosure and Distribution of Personal Data

All personal data held by us will be kept confidential, but we may disclose your data to the following parties:

  • Law-enforcement organizations, government departments, regulatory institutions, courts or as required by law
  • Overseas agencies
  • Banks or credit card companies
  • Professional consultants (including lawyers and auditors)

Collecting Personal Data through Internet

We safeguard all information provided by you, however, given the nature of the Internet, we cannot guarantee that there is “perfect security”.

Some of our websites may disclose non-personally identifiable aggregate statistics relating to our visitors to advertisers. Some of our websites may collect aggregate information about our visitors, e.g., statistics on the number of visits. This type of data may include, but is not limited to, the browser type and version, operating system, IP address and/or domain name.

When you visit our websites, we will record your visit only but will not collect any personal data from you unless otherwise stated. Cookies used (if any) in any part of our websites will not be deployed for collecting personal data. For your information, Cookies are small computer files that can be stored in web surfers’ computers for the purposes of obtaining configuration information and analyzing web surfers’ viewing habits. They can save you from registering again when re-visiting a website and are commonly used to track your preferences in relation to the subject matter of the website. You may refuse to accept Cookies by modifying the relevant Internet options or browsing preferences of your computer system, but to do so you may not be able to utilize or activate certain available functions in our websites. Our websites may bar users who do not accept Cookies.

In order to provide users with more information and services, we provide links to other Web sites. These third parties may collect Users’ Personal Data (such as your name, contact number, e-mail address) when users make use of their services. These third parties adhere to their own privacy policies and practices and our Privacy Policy Statement does not cover such third-party practices.

Users who are underage

This Website is intended for general audiences and does not plan or intend to collect Data from underage below 18. To respect the privacy of underage, underage below 18 should not provide any Data on this Website. BLEA asks that parents should monitor their children when they surf on the web.

Member registration

If you register as a member of this Website, after you have completed the membership registration form and pressed the “submit” button, it indicates that you have read and understood this Privacy Statement and agreed to how personal data are collected and used as provided in this Privacy Statement. BLEA will retain your Data once you finish the membership registration on this Website. Your Data will only be retained with specific schedules based on the Company’s internal procedures after the termination or expiration of your membership or termination of the membership plan and thereafter deleted accordingly. When you provide information to BLEA which can verify your identity, you may receive telephone calls, emails or direct promotional mail with information on various products or services on promotion from BLEA. If you do not wish to receive such information, please email to Bright Light Employment Agency at info@brightlightemployment.com.hk.

Access and Correction of Personal Data

In accordance with the Ordinance and save from the exemptions specified in the Ordinance, you have the right to:

  • Check if we keep any personal data of you and request for a copy of the data
  • Require us to correct any inaccurate personal data of you
  • Access our policies and practices regarding personal data and be informed of the kinds of personal data held by us

In accordance with the terms of the Ordinance, we have the right to charge a reasonable fee for processing of data access request.

Requests for access to data, correction of data or for information regarding kinds of data held are to be addressed as follows:

Room 1129, Nan Fung Centre, 264-298 Castle Peak Road, Tsuen Wan, N.T., Hong Kong

Enquiries

Should you have any enquiries concerning this Statement, please feel free to contact our company via post at:

Bright Light Employment Agency

Room 1129, Nan Fung Centre, 264-298 Castle Peak Road, Tsuen Wan, N.T., Hong Kong